Frequently asked questions

Just paid? What happens next.

Buying & delivery

Your key is emailed to the address on your order the moment your payment clears. If it has not arrived, check spam, then message support with the order reference from your receipt and they hand it over.

Where this stops

Nothing appears in the member console on its own. A key belongs to an account only once you redeem it, at registration or under Products.

Keys & HWID

Refunds

Account & security